CUSTOMER REVIEWS for Peachtree Mortgage Services, Inc.

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James F.

My experience with Peachtree Mortgage Services could not have been better! The customer service was oustanding in every way. I received all the information pertinent to my transaction & all my questions were answered. From start to finish the staff at Peachtree Mortgage were knowledgeable and up front about what I could expect throughout the loan process. They were always available and a pleasure to work with. I would highly recommend them to anyone looking to purchase or refinance their home.

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Greg A.

Peachtree Mortgage Services has the best customer service along with very competitive rates. I do a lot of shopping around before making big purchases and Peachtree is the best Mortgage brokerage I've found in Atlanta. Not only was I pleased with their rates, but Thad carefully explained every step to me during the mortgage process and even provided advice on which mortgage would best suit my situation. I highly recommend Peachtree to new home buyers as well as "old hats". Simply put, Peachtree is a professional, honest mortgage broker, which is something you rarely find in the industry these days.

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James M.

I can count the number of times I have rated someone or something perfect on two fingers - Gary is number two. Exceptional, outstanding, awesome, incredible and other such descriptive words simply are not a part of my day to day vernacular. I can almost always find a way to make an experience better. In Gary's case, I can't. I tried, I looked, but I simply could not find anything that could have been done to make my refinancing experience with Gary any better. Going into the refinancing of my house not knowing Gary, I was apprehensive. I didn't know this guy from Adam and I was entrusting him with all my personal information and my biggest investment. Scary stuff! Why 5 STAR Gary? Because I never had to call him, he was always touching base with me; he took the time to explain things; he was seemingly available 24/7 (get a life Gary); he made things happen; he kept things on track and delivered what he promised. If you want someone to handle your mortgage, call Gary and his wonderful staff. I am sure there are others out there that can get you the same rate, but I would bet they won't deliver the same exceptional service that Gary and his staff will.

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Danny O.

Our experience with Gary and Thad has exceeded our expectations. They came to us on a recommendation and from the first time we met them in their office to the final closing of our home, they were in our corner every step of the way. I have purchased a home in the past and the lender I worked with barely took an interest in me, let alone the time to explain the process. They armed us with invaluable knowledge, they took the time to clarify the ever changing nuances of home buying and they made themselves available to us days, nights, and weekends and even during the holiday season, which made us feel extra special. They are extremely reliable, thorough and articulate and when the time came to lock in at the best possible rate, Gary relied on his past experience and we obtained a rate that surely would make other homeowners jealous. All service professionals should live by the same high standards of service Gary and Thad and their team provide to their clients. We highly recommend Peachtree Mortgage Services to anyone buying or refinancing a home, you are guaranteed a professional, positive experience.

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Paul F.

Let’s see, where do I begin. I found my first home, and went to my local bank. Not only did I get a high rate, I was treated like I was just a number. The same night, I contacted Lending tree as a hope, and 6 or 7 companies contacted me promising a good deal. However, I knew right away which company I wanted to give my business to because of the phenomenal service I received from Thad at Peachtree Mortgage Services. After I started working with Thad, several companies called me offering me a better rate than what Thad was trying to get me. I told every last of them I wasn’t interested that he had already earned my business even though my loan had not yet closed. Frankly, I didnt care to hear other offers because his desire, determination, and passion throughout the long process superpassed my extra high expectations. In my lifetime, I’ve never received such service from anyone in any industry. I’ve already told four family/friends also seriously looking to buy about him and if Thad has helped you and you are reading this now, you need to refer every homebuyer to him. P.S. This is the first time I’ve ever spent the time to post online or do a survey but the experience of Thad helping me get my first home justified this completely.

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Mark S.

AMAZING TEAMWORK. This company did an AMAZING job helping me with buying my very first house. I honestly went into the process with no knowledge of what was needed or how any of it would go. Nevertheless, they immediately made me feel like I was not only taken care of but also cared for. I was also finishing up planning my wedding and had the closing date set for the day before my wedding. Whenever I told people this they were shocked and said that I must be so stressed and frantic, but it was quite the opposite. The Peachtree Mortgage Team was beyond helpful and patient with me. From start to finish, they were incredibly professional both in their emails and their phone calls. Whenever they needed some info from me for my file or for the (dreaded) underwriting process, they always sent a very organized, easy to understand email explaining exactly what they needed. If I ever had a question about the material (which was rare because they always explained everything so well), they were very quick to reply- if not within the same hour, definitely within the day. I honestly can't say enough good things about this company and my experience with everyone involved. Their patience, understanding, and positive attitude made my first house buying experience a very smooth and easy one- something you don't hear about a house buying process very often!

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Ted R.

I would recommend Gary at Peachtree for several great reasons! I spoke with a Gary a year ago concerning a loan. At the time I wasn't quite prepared as far as money or credit. He instructed me as to what to do to make my situation better and told me he would call me back in October. Wow, I received that call in October then we still had a few more obstacles to face. Gary was patient,and you can believe him at his word! In this time and day it's hard to find. We started the loan process at the beginning of December and I was ready to close by the end of January. Gary did an amazing job and went above and beyond what he was supposed to do for me! His loyalty amazed me!There are a lot of businesses out that could learn a thing or two from Gary concerning customer loyalty! I would recommend him to anyone and everyone I come across that is looking to buy a home. I can't thank you enough Gary!

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Craig J.

My name is Craig and my wife and I are both business owners in the Atlanta area. I wanted to personally write this testimonial because I was so tremendously impressed with the incredible level of outstanding customer service I received from the team at Peachtree Mortgage Services. Even though my wife and I both have high salaries and credit scores, because we are self-employed it was very difficult to get approved for a mortgage through the traditional route going through the big corporate banks.  Peachtree Mortgage Services was the one company able to work their magic and get us approved painlessly and smoothly. I have been so blown away with the incredible customer service we received every step of the way. Not just from one person, but literally from every single employee that works here--- Chris, Thad, Kim, Angela, William and Gary---we always felt as if we were getting the red carpet VIP treatment. This was so much better than dealing with some 1-800 number company based thousands of miles away that are regularly advertised on the internet who couldn’t help us anyway. They were absolutely amazing. If you have a tricky or complex situation—these are the guys to call. They are smart and ethical professionals who are not going to just look at you like a number---but provide you with personalized service tailored to your unique situation every step of the way.

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John S.

Was recommended to Peachtree Mortgage Services by a realtor for using an conventional loan. We are two hrs from Atlanta. With the distance and everything they were more than helpful and timely. Never waited long for a response and always knew what was going on. The staff were very organized individuals. They were the most easy going and professional people I have ever met! Closed in about 28 days! Nothing went wrong and it was ready and all parties informed. Numbers and estimates were right on mark too,no suprises there either. Just simply the best I've worked with and this is my third house. Thanks.

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Jack J.

If you are looking for a professional, efficient, and knowledgeable person to finance or refinance your home…look no further than Gary and his team at Peachtree Mortgage Services! My wife and I were fed up with the fact that a monster-mega bank had kept us in limbo and guessing for over 6 months on our attempt to refinance our current home, not to mention the fact that we had to CHASE them down just to get them to return our phone calls or emails. When we finally contacted Gary (something we should have done from the start), he was able to close us in just over 30 days…incredible! Gary and his team know how to navigate the often-complicated process of qualifying for and closing mortgages today’s market. I wouldn’t hesitate to use them again and highly recommend them!

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Suzie P.

I do not write reviews often, but I had to for these folks because of the personal attention they have provided us through this whole process. I worked directly with Gary, the president of Peachtree Mortgage Services, and he was always available to answer all my questions and to educate me on what were my options. I am very happy with the results and wholeheartedly recommend these folks.Everything about working with these folks was AWESOME. They delivered in every possible way - lowest interest rates we could find, lowest closing costs we could find, more professional and together than the bigger, more well known companies we started out looking at. While Wells Fargo asked for the same documents over and over, and Fidelity made us feel like we were imposing for even asking for a mortgage, these folks made it seem easy, they were efficient, and it never once felt like a yearly check-up at the doctor's office. If you are shopping for a mortgage, do yourself a favor and talk to these folks.

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Sammy B.

Excellent Service! Gary and Thad made the purchase of our home seamless. My wife and I originally reached out to our local credit union for a loan, while their rate was competitive their service was terrible. Not only were they able to get us the best rate, but were available any time of day or night (unlike any credit union or bank). The most impressive thing was there response time to questions and his in depth knowledge regarding loans. There passion for the industry is obvious and true. This was our second home we've purchased and this was by far the easiest. If there is a third home in our future, no question we will be utilizing his great service again. Thanks Gary and Thad

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Larry R.

Top of the Line! My wife and I were recently refered to Gary at Peachtree by our friend and insurance agent. Gary delivered MORE than we expected or even hoped for. What, at first glance, seemed to be a difficult situation turned into a very positive experience. Thanks Gary!

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Armanz

Old Fashioned Service Still Counts! In today's fast paced world, it's really hard to find a company who still treats their customers as they should be. Thank you for the follow up call recently, to see how everything was going with our family's new home. Truth be told, we could not be happier with our new home and the deal you were able to secure for us. It has been an extreme pleasure dealing with Peachtree Mortgage and your very experienced staff. Gary really saved us a lot of heart ache by helping us make the "smartest" decisions possible throughout our home buying process. No matter what our needs were or what challenges came up, you were always available, helpful, and got to the root of any issue to solve it. Fantastic job on making our move down to Georgia an easy experience for our family. We highly recommend the entire team at Peachtree Mortgage in Atlanta to anyone wanting a true customer service driven mortgage experience! They serve their customers the OLD FASHION WAY and we loved it!!

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Martha C.

If you are anything like me, you get skeptical about a rating that has 5 stars across the board. I mean seriously, everything went perfect! I have to say that my experience working with Peachtree Mortgage went that well. Just to offer some background, I had been shopping streamline mortgages since I am upside down in my current mortgage. My current rate was 5.5 so I needed a significant enough drop in points for it to make a difference. My goal was to do a refi, get a better rate and save about $200 per month. I stumbled upon Peachtree and lucked up with Gary and Thad. I was pretty knowledgeable on what lenders required as well as what terms I wanted. From the very start, Gary, Thad and I gelled. They told me what todays rates were and gave me the options. I have to say Peachtree never blew smoke or fast talked me.. Gary and Thad are the kind of professionals that I love to work with. I am a project manager by profession so I am all about deadlines and follow through. My role hinges on keeping people informed. Needless to say, it has carried over in my personal life which can be a good and a bad thing sometimes. They looked out for me during this entire process. You'll get the BEST working with Peachtree in terms of fairness, professionalism, knowledge, follow through etc. I highly recommend them to anyone seeking to refi or purchase a new loan.

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Micki Z.

Amazing Customer Service. My husband and I were trying to buy our first home and Peachtree Mortgage was the only Broker in town able to get our loan approved and closed! We were never in the dark about anything and there were no suprises at closing!  Everyone should use this Broker!!

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Wendy H.

I was a first time home buyer who had been hearing horror stories from all of my friends about how bad buying a house could be. I was very nervous going into this process that I it was going to be a bad experience. To my great surprise the entire process was quite painless. The staff took care of me every step of the way. I was kept informed on what was going on and never had to worry about anything! Its a shame that my friends didn't use Peachtree Mortgage, then they would only have happy stories to tell like I do. Thanks to everyone at Peachtree Mortgage for taking such great care of me. I would recommend Peachtree to everyone I know. Peachtree Mortgage Services rocks